📋 Key Information Summary
- Psychological and behavioural symptoms are near-universal in advanced illness and are a major source of suffering equal to physical pain.
- Structured screening using validated tools (Distress Thermometer, PHQ-2/PHQ-9, GAD-7, Edmonton Symptom Assessment System—Revised) should be performed at first palliative care contact and repeated regularly.
- Distress is a broad umbrella term encompassing emotional, psychological, social, and spiritual suffering; it requires a multidimensional biopsychosocial-spiritual assessment.
- Anxiety and depression in palliative care are under-diagnosed and under-treated; pharmacotherapy with SSRIs (e.g., escitalopram, sertraline) and psychological interventions (dignity therapy, meaning-centred therapy) are first-line.
- Demoralisation—a syndrome of hopelessness, meaninglessness, and loss of purpose distinct from major depression—responds best to existential and dignity-based psychotherapies rather than antidepressants alone.
- Delirium affects up to 88% of patients in the last days of life; reversible causes must be sought and treated (infection, constipation, medications, metabolic derangement).
- Haloperidol 0.5–2 mg SC/PO is first-line for agitated delirium in palliative care; midazolam 2.5–5 mg SC is reserved for refractory or terminal agitation.
- Non-pharmacological strategies—orientation cues, family presence, consistent staff, calm environment, music therapy—are essential first-line measures for all behavioural symptoms.
- Behavioural symptoms (aggression, wandering, disinhibition, vocalisations) often reflect unmet needs—always assess for pain, constipation, urinary retention, and medication adverse effects before escalation.
- Aboriginal and Torres Strait Islander Australians experience higher rates of social and emotional distress at end of life; culturally safe care must incorporate connection to Country, family, community, and Traditional healing practices.
- Advance care planning and documentation of psychological care preferences reduce distress for both patients and families in the terminal phase.
- Carer psychological burden is substantial; bereavement risk screening and anticipatory grief support should begin early in the palliative care trajectory.
Introduction & Australian Epidemiology
Non-physical suffering is a pervasive and often devastating dimension of life-limiting illness. Emotional, psychological, and behavioural symptoms—collectively referred to as psychosocial and psychiatric symptoms—represent a major source of distress for patients, families, and clinicians alike. These symptoms frequently co-exist with physical symptoms and may be amplified by existential concerns about dying, loss of autonomy, role changes, and fear of burdening loved ones.
In Australia, palliative care is delivered across a spectrum of settings: inpatient specialist palliative care units, hospital consultation-liaison services, community-based services, residential aged care facilities (RACFs), and in the home. The Australian Institute of Health and Welfare (AIHW) reports that approximately 160,000 Australians die each year, with an estimated 60–70% requiring some form of palliative care. The National Palliative Care Strategy 2018 emphasises a person-centred approach that integrates psychological, social, and spiritual care alongside physical symptom management.
Epidemiological data from Australian palliative care services indicate:
- Clinically significant psychological distress affects 30–50% of patients referred to specialist palliative care services.
- Major depressive disorder occurs in approximately 15–25% of patients with advanced cancer, and in similar proportions in end-stage organ failure.
- Anxiety disorders are diagnosed in 10–20% of palliative care patients, with subclinical anxiety symptoms considerably more prevalent.
- Delirium is identified in 28–42% of hospitalised palliative care patients on admission and approaches 88% in the terminal phase (last 48 hours of life).
- Demoralisation is estimated to affect 13–33% of patients with advanced cancer across Australian studies.
The National Safety and Quality Health Service (NSQHS) Standards, particularly the Comprehensive Care Standard (Standard 5) and the Communicating for Safety Standard (Standard 6), mandate structured assessment and documentation of psychological needs. The Palliative Care Australia (PCA) National Palliative Care Standards (4th edition) further stipulate that all patients receiving palliative care should have access to psychological and social support.
Distress
Psychological distress in palliative care is a broad, multidimensional construct encompassing emotional, cognitive, social, spiritual, and existential suffering. The National Comprehensive Cancer Network (NCCN) defines distress as "a multif unpleasant emotional experience of a psychological (cognitive, behavioural, emotional), social, and/or spiritual nature that may interfere with the ability to cope effectively with cancer, its physical symptoms, and its treatment." This definition is equally applicable to non-malignant life-limiting conditions.
Dimensions of Distress
| Dimension | Examples | Key Assessment Focus |
|---|---|---|
| Emotional | Fear, sadness, anger, guilt, shame, loneliness, helplessness | Severity, duration, impact on function |
| Cognitive | Rumination, catastrophising, confusion, memory impairment | Delirium screen (CAM), cognitive baseline |
| Social | Isolation, role loss, relationship strain, financial stress, carer burden | Social support networks, carer wellbeing |
| Spiritual | Loss of meaning, existential despair, religious doubt, fear of afterlife | Spiritual beliefs, need for chaplaincy or pastoral care |
| Practical | Wills, advance care planning, work, child care, housing | Unresolved practical concerns, social work referral |
| Physical | Pain, fatigue, breathlessness, nausea (as drivers of distress) | Adequate symptom control |
Screening and Assessment Tools
Routine distress screening should be implemented at first contact with palliative care services and at regular intervals thereafter. The following validated tools are recommended for use in Australian practice:
Non-Pharmacological Management of Distress
- Therapeutic communication: Active listening, validation, empathic presence, and "holding" the patient emotionally are foundational skills for all members of the palliative care team.
- Dignity therapy: Developed by Prof. Harvey Chochinov (with significant Australian contribution); involves a recorded interview exploring legacy, meaning, and life narrative. Evidence supports improvement in existential distress and sense of purpose. Available in many Australian specialist palliative care services.
- Meaning-centred psychotherapy (MCP): Based on Viktor Frankl's logotherapy; targets existential distress and demoralisation. Adapted for individual and group formats. Brief meaning-centred therapy (7 sessions) has RCT evidence in advanced cancer.
- Cognitive behavioural therapy (CBT): Adapted CBT for palliative care addresses maladaptive thought patterns, catastrophic thinking, and avoidance behaviours. Brief formats (4–6 sessions) are practical and effective.
- Mindfulness-based interventions: Acceptance and Commitment Therapy (ACT), mindfulness-based stress reduction (MBSR), and mindfulness-based cognitive therapy (MBCT) show moderate evidence for reducing distress, anxiety, and depression in palliative populations.
- Music therapy: Registered music therapists (RMTs) provide evidence-based interventions for distress, anxiety, and pain in palliative care. Recognised by Palliative Care Australia and funded in some state-based services.
- Art therapy, creative therapies, and life review: Offered by trained therapists in many Australian palliative care services; facilitate expression of difficult emotions and creation of legacy materials.
- Spiritual and pastoral care: Pastoral care practitioners and chaplains (including Aboriginal and Torres Strait Islander spiritual healers) provide existential and spiritual support. The Australian Healthcare and Hospitals Association recognises spiritual care as a core palliative care domain.
- Social work intervention: Addressing practical concerns (advance care planning, financial counselling, Centrelink navigation, NDIS/My Aged Care linkages, family mediation) can significantly reduce distress.
- Carer and family support: Family meetings, anticipatory grief counselling, and carer-specific interventions (respite, psychoeducation) are integral to managing distress in the family system.
Anxiety & Depression
Anxiety in Palliative Care
Anxiety is among the most common psychological symptoms in advanced illness. It may manifest as a primary anxiety disorder (generalised anxiety disorder, panic disorder, social anxiety disorder, specific phobias including needle/blood/injection phobia), adjustment disorder with anxious features, or as a symptom of another condition (delirium, pain, hypoxia, medication effects, substance withdrawal).
Common precipitants of anxiety in palliative care include:
- Fear of death, dying, and the unknown
- Fear of pain and suffering
- Fear of loss of control, dignity, and independence
- Fear of being a burden to family
- Separation from loved ones
- Unfinished business, unresolved conflicts
- Diagnostic uncertainty or disease progression
- Procedural anxiety (e.g., radiotherapy, imaging)
- Medication-related: corticosteroids, bronchodilators, antiemetics (metoclopramide), serotonergic agents
- Substance withdrawal (alcohol, benzodiazepines, opioids)
- Medical causes: hypoxia, hypoglycaemia, thyrotoxicosis, phaeochromocytoma, pulmonary embolism
Pharmacological Management of Anxiety
Depression in Palliative Care
Depression in palliative care is common but frequently under-diagnosed. Diagnostic overshadowing—the attribution of depressive symptoms to the understandable response to terminal illness—leads to systematic under-treatment. While sadness and grief are normal responses, major depressive disorder represents a distinct clinical syndrome that causes additional suffering and functional impairment and responds to treatment.
Differentiating normal sadness/grief from clinical depression:
| Feature | Normal Sadness / Grief | Major Depression |
|---|---|---|
| Quality of mood | Waves, mixed with positive memories | Persistent, pervasive, unremitting |
| Self-esteem | Preserved | Markedly diminished; worthlessness, guilt |
| Pleasure capacity | Intact; can still enjoy moments | Anhedonia; unable to derive pleasure |
| Suicidal ideation | Rare; may wish for "not waking up" | Active ideation, plans, or intent—requires urgent safety assessment |
| Duration | Fluctuates; gradually eases | ≥2 weeks of persistent symptoms |
| Function | Relatively preserved | Significantly impaired |
| Hopelessness | Intermittent; can engage with hope | Pervasive hopelessness (strongest predictor of suicidality) |
Pharmacological Management of Depression
Demoralisation
Demoralisation is a distinct psychiatric syndrome increasingly recognised in palliative care. First described by Jerome Frank in 1973 and further developed by Australian psychiatrist Prof. David Kissane, demoralisation is characterised by a pervasive sense of helplessness, hopelessness, loss of meaning, and subjective incompetence. It is conceptualised as an existential crisis rather than a mood disorder and requires a fundamentally different therapeutic approach from major depression.
Diagnostic Criteria for Demoralisation
The Diagnostic Criteria for Psychosomatic Research (DCPR) define demoralisation as:
- Presence of at least one of: subjective incompetence, diffuse hopelessness, or lack of purpose/meaning
- The condition is prolonged (≥1 month) and perceived as unacceptable
- There is no evidence of a major depressive episode (though comorbidity is possible)
- The condition is not better accounted for by another psychiatric disorder
Demoralisation vs Depression: Key Distinctions
| Feature | Demoralisation | Major Depression |
|---|---|---|
| Core experience | Loss of meaning, purposelessness, subjective incompetence | Pervasive sadness, anhedonia, neurovegetative changes |
| Self-esteem | Preserved (patient recognises inability but doesn't feel worthless) | Diminished; worthlessness, excessive guilt |
| Pleasure capacity | Intact (can enjoy moments but unable to find meaning) | Anhedonia |
| Mood reactivity | Reactive to positive events but effect does not persist | Non-reactive or minimally reactive |
| Suicidal ideation | Passive (wish to die to end suffering); rarely progresses to active | May be active with intent and planning |
| Neurovegetative symptoms | Typically absent or attributable to medical condition | Prominent (appetite, sleep, energy, psychomotor changes) |
| Antidepressant response | Poor | Good (when correctly indicated) |
| Best treatment approach | Existential/dignity therapy, meaning-centred psychotherapy | Pharmacotherapy + psychotherapy |
Assessment of Demoralisation
The Demoralisation Scale—II (DS-II) is a 16-item self-report instrument developed and validated by Kissane et al. in Australian palliative care populations. A score ≥20 (out of 48) indicates clinically significant demoralisation. The DS-II has two subscales: "loss of meaning" and "dysphoria." It is freely available for clinical use.
Management of Demoralisation
Behavioural Symptoms
Behavioural symptoms in palliative care encompass a range of observable behaviours that are distressing to the patient, family, or care team. These include agitation, aggression, restlessness, wandering, disinhibition, vocalisations (calling out, screaming), resistance to care, and socially inappropriate behaviour. These symptoms most commonly arise in the context of delirium but may also reflect dementia, psychiatric illness, medication effects, unmet needs, or personality traits amplified by illness.
Delirium in Palliative Care
Delirium is the most common and most clinically significant cause of behavioural disturbance in palliative care. It is a neuropsychiatric syndrome characterised by acute onset, fluctuating course, inattention, and altered level of consciousness. It affects up to 42% of patients on admission to palliative care units and up to 88% in the terminal phase.
Subtypes of Delirium
Reversible Causes of Delirium — The "DELIRIUM" Mnemonic
| Letter | Cause | Examples in Palliative Care |
|---|---|---|
| D | Drugs | Opioids (especially at initiation or dose escalation), anticholinergics, benzodiazepines, corticosteroids, antiemetics, antibiotics, polypharmacy |
| E | Electrolytes / Environment | Dehydration, hypercalcaemia, hyponatraemia, hypoglycaemia, hepatic encephalopathy; unfamiliar environment, sensory deprivation |
| L | Low oxygen | Hypoxia (pulmonary embolism, pneumonia, COPD exacerbation, heart failure) |
| I | Infection | UTI, pneumonia, cellulitis, sepsis (most common reversible cause in elderly palliative care patients) |
| R | Retention | Urinary retention, constipation/faecal impaction (frequently overlooked) |
| I | Intracranial | Brain metastases, leptomeningeal disease, stroke, subdural haematoma |
| U | Uncontrolled pain | Undertreated pain is a leading cause of delirium; paradoxically, dose escalation of opioids may also precipitate delirium |
| M | Metabolic / Withdrawal | Hepatic/renal failure, adrenal insufficiency; alcohol/benzodiazepine/opioid withdrawal |
Non-Pharmacological Management of Behavioural Symptoms
Non-pharmacological strategies are first-line for all behavioural symptoms and should be implemented before or concurrently with pharmacotherapy:
- Environmental modifications: Adequate lighting (dim night lights), minimise unnecessary noise, maintain day-night cycle, reduce room transfers, use familiar objects/photos from home, ensure clock and calendar visibility.
- Communication: Orient patient frequently (name, date, place), use calm and reassuring tone, avoid arguing with delusional content, use simple short sentences, ensure hearing aids and glasses are in use.
- Family presence: Familiar faces are the most effective non-pharmacological intervention for agitation. Encourage family presence and participation in care. Provide education and reassurance to family members about delirium.
- Consistent staff: Minimise the number of different carers. Continuity of nursing and medical staff reduces confusion and agitation.
- Activity and mobility: Where possible, encourage gentle mobilisation, sitting out of bed, and engagement in meaningful activities. Avoid physical restraints, which worsen agitation and increase injury risk.
- Music therapy: Familiar music from the patient's personal history can be remarkably calming. Registered music therapists can provide structured interventions.
- Aromatherapy: Lavender has limited evidence for anxiolysis; some Australian palliative care services incorporate aromatherapy as an adjunctive measure.
- Complementary therapies: Gentle massage, therapeutic touch, and guided relaxation may benefit some patients.
Pharmacological Management of Delirium and Agitation
Terminal Agitation
Terminal agitation (also called "terminal restlessness") refers to agitation occurring in the last days of life (typically 24–72 hours before death). It is characterised by restlessness, moaning, grimacing, and purposeless movements. Management follows a structured approach:
- Step 1 — Address reversible causes: Rapidly assess and treat urinary retention, faecal impaction, pain, and drug toxicity (e.g., opioid neurotoxicity—reduce dose and consider opioid rotation or naloxone infusion).
- Step 2 — Antipsychotic: Haloperidol 2–5 mg SC stat followed by 2–5 mg SC BD–QID; or olanzapine 5–10 mg wafer; or levomepromazine 6.25–12.5 mg SC.
- Step 3 — Add benzodiazepine if refractory: Midazolam 2.5–5 mg SC stat; commence continuous SC infusion at 10–30 mg/24h (titrate to 60 mg/24h if needed). Alternatively, clonazepam 0.5–1 mg SC.
- Step 4 — Palliative sedation: If refractory to all measures and the patient is in the last days of life, continuous deep sedation (palliative sedation therapy) may be considered following multidisciplinary discussion, documentation, and family consultation. This should be consistent with the Palliative Care Australia position statement on palliative sedation.
Special Populations
Pregnancy & Perinatal Palliative Care
Paediatrics
Elderly
Renal Impairment
Hepatic Impairment
Immunocompromised
Aboriginal and Torres Strait Islander Health
Aboriginal and Torres Strait Islander Australians experience significantly higher rates of psychological distress, social and emotional wellbeing (SEWB) disruption, and grief compared to the non-Indigenous population. The intergenerational trauma of colonisation, the Stolen Generations, systemic racism, socioeconomic disadvantage, and disconnection from Country, culture, language, and kinship systems profoundly shape the experience of dying and bereavement. The holistic SEWB framework—encompassing connection to body, mind/emotions, family/kinship, community, culture, Country, and spirituality/ancestors—must be the foundation of culturally safe palliative care.
Key Considerations for Emotional and Behavioural Symptoms
• 13YARN — 13 92 76 — crisis support line for Aboriginal and Torres Strait Islander peoples
• Lifeline — 13 11 14 — 24-hour crisis support (multilingual)
• Palliative Care Australia — National Palliative Care Standards and position statements on Indigenous palliative care
• NACCHO — National Aboriginal Community Controlled Health Organisation — SEWB framework and clinical guidelines
• AIDA — Australian Indigenous Doctors' Association
• AIHW — Closing the Gap reports and health outcome data
• 1800RESPECT — 1800 737 732 — domestic/family violence counselling (relevant to behavioural and emotional safety)
📚 References
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- 2. Kissane DW, Wein S, Love A, et al. The Demoralization Scale: a report of its development and preliminary validation. J Palliat Care. 2004;20(4):269–276.
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- 8. Australian Commission on Safety and Quality in Health Care (ACSQHC). National Safety and Quality Health Service Standards. 2nd ed. Sydney: ACSQHC; 2021.
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- 13. Westerman T. Westerman Aboriginal Symptoms Checklist for Youth (WASC). Perth: Westerman Aboriginal Psychological Services; 2004.
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